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Managing Anger and Violence in the Workplace Course

Learn to spot warning signals and gain strategies to prevent, mitigate and manage anger and threats

$99.99

SKU: d6ec4d2376c5 Category: Tags: ,
Description

Violence of any sort has many roots. Sometimes there are warning signs of workplace violence, but this is not always the case. It is up to us to learn whatever we can to prevent, identify, and mitigate any threats, and this comprehensive workshop includes everything a workplace leader needs to get started. This course will help you teach participants how to:

  • Describe what workplace violence is
  • Identify some warning signs of violence
  • Apply the cycle of anger
  • Understand Albert Bandura’s behavior wheel and how it applies to anger
  • Develop a seven-step process for managing your anger and others’ anger
  • Apply better communication and problem solving skills, which will reduce frustration and anger
  • Develop some other ways of managing anger, including coping thoughts and relaxation techniques
  • Use the nine components of an organizational approach to managing anger, including risk assessment processes
  • Respond if a violent incident occurs in the workplace, on both an individual and organizational level

Course Content

LessonsStatus
1

Module One: Getting Started.

2

Module Two: What Is Workplace Harassment?

3

Module Three: Identifying the Bully

4

Module Four: How to Handle Workplace Violence

5

Module Five: Risk Assessment (I)

6

Module Six: Risk Assessment (II)

7

Module Seven: Being the Victim

8

Module Eight: Checklist for Employers

9

Module Nine: Interview Process

10

Module Ten: Investigation Process

11

Module Eleven: Developing a Workplace Harassment Policy

12

Module Twelve: Wrapping Up

Frequently Asked Questions

Example Certificate

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Course features:

10 hours

Full Lifetime Access

Available on Web

Certificate of completion

234 Enrolled